FROM BECKY: Do you have a child who sometimes shouts, whines or screams as they tell you what they want? I have worked with many children and adults using The Son-Rise Program, where this has been a way that they have communicated at times.
What to do when this happens is to simply explain or ask them to use their regular voice. Know that they are doing the best they can to communicate something in that moment, they also have learnt that using that voice has worked to get them what they want in the past and then sweetly and lovingly, help them to know that it’s not helpful to them and they can use their regular non shouty/whiny/screamy/ voice instead.
As a contrast to this, celebrate and respond quickly when they do use their regular voice. Go for it! it works like a charm!